Privacy Policy
Welcome to Alifwa.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect various types of information to improve your shopping experience:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We collect data on your browsing behavior, such as IP address, browser type, pages visited, and time spent on the site. This helps us enhance our website and tailor our offerings to your preferences.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, send confirmation emails, and provide order updates.
- Customer Service: To respond to your inquiries, provide support, and address any issues you may encounter.
- Marketing: To send you promotional materials, special offers, and updates on new products, only if you have opted-in to receive such communications.
- Personalization: To tailor your shopping experience by displaying content and products that match your interests.
- Improvement: To analyze website usage and improve our services, products, and overall customer experience.
How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information:
- Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted.
- Access Control: Access to your personal information is restricted to authorized personnel only.
- Data Storage: We store your data on secure servers and take measures to protect it from unauthorized access, alteration, or disclosure.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services. This includes:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
- Legal Compliance: We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
